Our Story
Zuckerhaus is a made-to-order patisserie operating out of a Council-registered home kitchen in South Geelong. Founded in 2023, Zuckerhaus is the culmination of our founder and cake maker Nick's childhood love of cake making and journey from working in government and communications to patisserie.
Following a life-long passion for all things cake, Nick studied patisserie at Geelong’s The Gordon, where he was recognised with the organisation’s Tourism and Hospitality Award and was a finalist for The Gordon’s Student of the Year 2023. He was also a finalist for the state-wide Victorian Training Awards Vocational Student of the Year in 2023.
While baking has always been a passion of Nick’s, it was through studying German in school and subsequent trips to Germany and Austria, that Nick fell in love with central European cakes and patisserie, the influence of which now guides Zuckerhaus’ menu of cakes and pastries. Even our name is German, meaning ‘sugar house’ representing the essential ingredient in all our cakes and Zuckerhaus’ origin as a home-based business.
From the classic Austrian Sachertorte (Nick’s personal favourite) and Schwarzwälder Kirschtorte (Black Forest Gateau) to more local favourites such as Passionfruit Sponge, Zuckerhaus is a combination of traditional European approaches and more modern Australian appetites. We hope you’ll love our cake selection as much as we do!
How we operate
Orders
We welcome orders from across the Greater Geelong region and further afield on request. Orders are requested at least one week in advance and can be placed through our online order form. Within 24 hours of submitting your order, you should receive an email response from us confirming we have capacity to take on your order and how to make payment. Please note that orders are not confirmed until the 50% deposit.
Payment
Following submitting your order request, we will email you an invoice for your order through Square. Online payment through Apple and Google Pay, or by Visa, Mastercard, JCB and American Express are all available. Please ensure you pay the 50% deposit to confirm your order within 48 hours of receiving your invoice. The remaining 50% is due prior to delivery/pick up.
Cancellations & Refunds
Sometimes life gets in the way, even of enjoying cake! If you need to make any changes to your order, particularly regarding the date you require it, or if you need to cancel your order completely, please email us at nick@zuckerhaus.com.au at least 48 hours in advance of the agreed delivery/collection time. Cancellations received more than 48 hours in advance are eligible for a full refund. If you need to cancel between 48 and 24 hours before the agreed delivery/collection time, then we can only offer a 50% refund. Forfeited orders less than 24 hours in advance are ineligible for a full or part refund.
If we need to cancel your order for unforeseeable reasons, we will provide you with a full refund.
Operating Hours
Our made-to-order cakes are currently available for delivery or collection from South Geelong between 9am and 5pm on Wednesdays, Fridays, Saturdays and Sundays. Zuckerhaus is currently a part-time venture for Nick, and we have limited cake bookings each week. If we are at capacity when your order request comes in, we will let you know and provide alternative suggestions. If your cake needs fall outside our usual operating hours, we encourage you to get in touch at least a month in advance to see if we can make your request work.
Allergens
All our cakes are made in a kitchen that utilises common allergens (peanuts, tree nuts, milk, eggs, sesame seeds, fish and shellfish, soy, lupin and wheat). While every effort is made to prevent cross-contamination, we cannot 100% guarantee that our products will be free from traces of these allergens. If you have an allergy, please indicate this on your order request. If you have any questions relating to allergens or the dietary modifications we can offer, please contact us.
Wholesale
If you are interested in wholesaling our products, please email nick@zuckerhaus.com.au to discuss how we can work together. Unless arranged seperately, a 50% deposit is required to confirm your first wholesale order, with the remaining 50% due prior to delivery/pick up. For any subsequent orders, 14 day invoicing can be arranged.
Reviews
-
![]()
“Delicious cakes! We had the Speculaas & Chocolate Cupcakes again and they are to die for.”
Matthew
-
![]()
“My 60th Birthday cake was a highlight. The hardest part was choosing which cake to have for my special day.”
Vera
-
![]()
“The texture and flavours of the cake we chose for our daughter's 10th Birthday was absolutely amazing.”
Ellen
-
![]()
Absolutely beautiful cakes & delicious.
Amanda
-
![]()
Amazing cakes and service!
Adriana
Contact us
If you have any queries or feedback about our made-to-order cake menu, availability, location in South Geelong, or ordering, please feel free to get in touch through this form. Please note that Zuckerhaus is currently a part-time venture (operating most Wednesdays, Fridays, Saturdays and Sundays) and we will do our best to respond to your queries as soon as we can.